Individuals and Groups

Content tailored to purpose-driven individuals and groups building collective understanding and impactful sensemaking 

Businesses and Organizations Dominique Jaurola Businesses and Organizations Dominique Jaurola

Human skills wanted: humanness in an age of technology

This article discusses workforce adaptation needs in response to the Fourth Industrial Revolution and COVID-19 pandemic, referencing a World Economic Forum report stating that 50% of employees will need reskilling by 2025. The piece notes that while critical thinking and problem-solving remain top priorities, the pandemic has elevated distinctly human skills like active learning, resilience, stress tolerance, and flexibility. The author argues these human capabilities are irreplaceable by machines, particularly the ability to adapt perspectives and grow from traumatic experiences. The article suggests that understanding different perspectives enhances flexibility and resilience, and proposes that human active learning—which considers nuance and context that machines cannot account for—can be augmented with AI rather than replaced by it. Using an HR practitioner example, the piece illustrates how combining human insights with AI analysis could improve decision-making processes in a post-pandemic workforce environment.

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